Orders are normally dispatched on the next working day following the day they were processed and confirmed.
For orders to be delivered to a Philippine destination, please allow 3 to 5 working days from process date for delivery.
For international destinations, please email us at [email protected] for a quote of the shipping charges.
keywestinternationale.com does not assume responsibility for, and shall not be liable for any damages, whether direct, incidental, special or consequential, arising from the handling and delivery of ordered goods by its authorized courier.
RETURNS AND EXCHANGE POLICY
In the unlikely event that the product you purchased has a factory defect, we will gladly exchange with another item of the same value or higher if the one you want is not available. Request for returns or exchange should be made within 10 calendar days from purchase
Just contact us via the ff below and we will gladly discuss with you how to go about it. It’s a case-to-case basis depending on your geographical location:
Email: [email protected]
Landline: (632) 921-7746 / 215-7815
Mobile: (63922) 882-0241 / (63922) 825-3834 / (63917) 525-3834
Our office hours are 8:00 am to 5:30 pm (Philippine time), Mondays to Fridays and 8:00 am to 2:30pm (Philippines time), Saturdays.